Error Code Appliance Meaning Safe first steps Technician required Related help
C1 Dishwasher Pump-out during drain has exceeded 2 minutes. Clean the air gap, replace or reposition the drain hose, and run the disposer to clear it. Yes — if the problem persists after those official drain-path checks.
C3 Dishwasher The dishwasher will not drain. Disconnect power at the circuit breaker for about 30 seconds, then reset the dishwasher. Yes — if the code returns after the reset.
C4 Dishwasher Machine filled twice after a power failure; possible stuck/failed float switch or clogged drain/sump. Press Start, then Cancel/Reset. Tap the float cover to unstick it and check the sump area for debris. Yes — if the problem persists after those official checks.
F0 Ranges Wall Problem with the keypanel; often the keypanel needs replacement. Shut off the circuit breaker or fuse for 1–2 minutes, then restore power and retest. Yes — if the code returns after the reset.
F1 Ranges Wall Problem with the keypanel; often the keypanel needs replacement. Shut off the circuit breaker or fuse for 1–2 minutes, then restore power and retest. Yes — if the code returns after the reset.
F2 / F20 Ranges Wall Oven temperature has exceeded a preset threshold. Allow the oven to cool, then shut off the circuit breaker or fuse for 1–2 minutes and retest. Yes — if the code returns after the reset.
F1 Oven Open thermal sensor. Press CLEAR/OFF or CANCEL, program control again, then disconnect power for 30 seconds and retry. Yes — if the code appears again; GE recommends unplugging until serviced.
F2 Oven Shorted thermal sensor. Press CLEAR/OFF or CANCEL, program control again, then disconnect power for 30 seconds and retry. Yes — if the code appears again; GE recommends unplugging until serviced.
H2O SUPPLY / IE Washer Water not entering washer / cannot sense water level. Make sure one or both water-supply valves are on and allow the washer’s 3–4 minute lockout period to finish before retrying. Yes — if the official supply checks do not resolve it.
CAnCELEd Washer The machine was paused too long or stopped itself before cycle completion due to certain errors. Wait out the 4-minute lockout, then select Drain & Spin and press Start. If needed, disconnect power for 1 minute and retry. Yes — if the message persists after the official restart/power-cycle steps.
DE Refrigerator Demo mode is active; lights and controls work, but cooling is disabled. Unplug the refrigerator for 1–2 minutes, then plug it back in. Yes — if DE is still displayed after that official power-cycle step; GE says to contact support with the model number.
FF Refrigerator Freezer temperature is rising too high; food may be thawing and the refrigerator may not be maintaining safe cooling conditions. Check that the doors are fully closed, make sure vents are not blocked, and confirm the temperature settings are correct. Yes — if FF stays on or comes back, a professional technician should diagnose airflow, fan, sensor, defrost, or sealed-system problems that can cause unsafe temperature rise.
E03 Dishwasher Main control board relay fault/error. Reset power at the breaker for 30 seconds. Yes — if the code returns after the safe checks.
E04 Dishwasher Faulty (heater) electronics detected in the self-test. No user repair is listed by Bosch; stop and arrange service. Yes — if the code returns after the safe checks.
E05 Dishwasher Wash arm diverter circuit fault in the main control board. Reset power at the breaker for 30 seconds. Yes — if the code returns after the safe checks.
E:10 / -00 / -10 / -20 Washer Pump for the intelligent dosing system is blocked. Put the appliance in standby mode and clean the pump unit, then restart the washer. Yes — if the code returns after the safe checks.
E:00 <-> -23 Washer Water is in the base and/or the appliance is leaking. Turn off the water tap. Yes — if the code returns after the safe checks.
E and a number appears on the display Oven A malfunction has occurred. Disconnect the appliance from the power supply by switching off the fuse in the fuse box. Yes — if the code returns after the safe checks.
E and a number appears on the display and the control beeps Oven Fault / error code. Press any button to stop the beeping and reset the oven if necessary. Yes — if the code returns after the safe checks.
Electric: E and a number appears and the control beeps Range Electronics fault/error. Press any button to stop the beeping and reset the oven if necessary. Yes — if the code returns after the safe checks.
Induction: E and a number appears and the control beeps Range Electronics fault/error. Press any button to stop the beeping and reset the oven if necessary. Yes — if the code returns after the safe checks.
e005 Range Communication failure between the user interface and power board. Turn the appliance off at the circuit breaker, wait five minutes, then turn it back on. Yes — if the code returns after the safe checks.
Electric: D or E Cooktop Operational fault/error. Switch the appliance off and on again. Yes — if the code returns after the safe checks.
Electric: U400 Cooktop Supply voltage is incorrect; outside the normal operating range. Bosch points to the incoming electrical supply rather than a user fix. Yes — if the code returns after the safe checks.
E02 Refrigerator Icemaker fault or ice / water system controls communication issue. Reset power at the breaker for 30 seconds. Yes — if the code returns after the safe checks.
E63 Dryer Heating element failure. Stop using the dryer and disconnect power before further handling. Yes — if the code returns after the safe checks.
OUR SERVICES

We Provide Best And Satisfactory Services For You

Hotline Appliance Repair, a trusted name in San Jose and the Bay Area, specializes in high-quality repairs for a wide range of appliances. From kitchen essentials to laundry units, we restore your equipment to peak performance and keep your home running smoothly.
Quick Response
Quality Services
Best Reviews
Best Offers
Contact to

Same Day Service

    Customer Reviews

    Real customer experiences from Google Maps

    P

    Peter Neikell

    Jun 02, 2026
    ★ ★ ★ ★ ★ 5/5

    Quick response on my request for help. A skilled and friendly technician showed up the next day and solved my problem. V...

    P

    Peter Neikell

    Jun 02, 2026
    ★ ★ ★ ★ ★ 5/5

    Quick response on my request for help. A skilled and friendly technician showed up the next day and solved my problem. V...

    M

    marilyn Delos Reyes

    Feb 24, 2026
    ★ ★ ★ ★ ★ 5/5

    We are so happy with this company in Bay Area! Chris fixed our dryer same day.

    O

    Oscar Macaya

    Jan 31, 2026
    ★ ★ ★ ★ ★ 5/5

    Same day service! Fixed my Samsung fridge that stopped cooling. Technician was fast and the price was fair.

    F

    Fari Suli

    Jan 19, 2026
    ★ ★ ★ ★ ★ 5/5

    Excellent experience with Hotline! Their customer service was top-notch and the installation was seamless. The technicia...